Terms and conditions
Only one application for a First Group Bus Free Trial per household.
Applicants must be over 18.
No Purchase necessary.
You must not be eligible for any form of discounted or concessionary Bus travel.
To see if you qualify, please complete the qualifying questionnaire. Applications must be received by 23/6/2010. If you qualify for 1 week's Free Bus Trial you will be notified immediately on this site and your Free Travel Voucher will be posted to you within 24hrs of your application. Allow 4 working days for delivery.
You must redeem your Free Bus Travel Voucher for a valid weekly travel ticket within 14 days of this application, the expiry date will be shown on the accompanying letter.
This First Group Free Bus Travel offer is open to residents of the UK, living in Aberdeen, Glasgow, Chester, Greater Manchester, York, Sheffield, Leeds and Plymouth, excluding employees of the First Group of Companies and their immediate families, agents or anyone professionally connected with the promotion.
Offer Vouchers only redeemable on First Group Buses in these locations.
The Promoters will not accept responsibility for loss of Free Travel Vouchers through technical fault, postal/transmission delays or incomplete, illegible or other damage. It is an offence to try and copy or replicate a Free Travel Voucher.
In the event of unforeseen circumstances the Promoters reserve the right to withdraw this offer. There is no cash alternative.
It is a condition of application for a First Group Free Bus Trial that these terms and conditions, and the Data Protection Policy below are accepted and that you agree to abide by the rules. We may contact you again in connection with this promotion. No correspondence will be entered into.
Data Protection Policy
We respect your privacy and are firmly committed to protecting your information. The law places certain obligations on us and we have put further procedures in place so you can be confident that the data you provide will only be used in a lawful and fair way and that we will never mislead you about the use of your data. You can be sure that we will never pass on your information to third parties or send you marketing material without your express consent.
FirstGroup plc is a Data Processor under the Data Protection Act 1998 and has nominated the Assistant Company Secretary to be its Data Protection Officer. Whenever we collect data on our website we will provide you with information on the purposes for which we intend to process the data and any other information which is required to ensure fairness in our dealings with you. The Data Protection Act 1998 deals with three main areas:
There is a requirement to register with the Information Commission (called notification) for most businesses which process data. We have registered with the Information Commission and full details of our registration can be seen on the Information Commission website.
2. The Data Protection Principles
Anyone processing data is required to comply with the eight Data Protection Principles. In brief, these require data to be:
- Fairly and lawfully processed
- Processed for limited purposes
- Adequate, relevant and not excessive
- Not kept longer than necessary
- Processed in accordance with individuals rights
- Kept secure
- Not transferred to non-EEA countries which do not afford data adequate protection.
In order to ensure compliance with these principles we only use your data for the purposes for which it was provided by you. We do not ask for more information than we need. After a reasonable length of time it is securely deleted. Only a limited number of staff who have been properly trained are able to access the data we hold and we have a strict policy of not passing on or selling any data we have collected.
If you are aged 16 or under you are reminded that you must get your parent/guardian's permission before you provide any personal information to FirstGroup plc's website (such as your name and address or email address). Users without this consent are not allowed to provide us with personal information.
3. Subject Access Requests
You can update your data or ask us not to get in touch with you again, at any time by contacting: firstname.lastname@example.org, telephoning 0845 601 8020 or writing to Data Protection, FirstInfo Ltd, Intercity House, North Rd, Plymouth, Devon, PL4 6AB.
The Act also creates a special right which allows you to gain access to all the data we hold relating to you (i.e. in which you can be identified). This is called a subject access request and must be done in writing providing sufficient information for us to identify you. If you make a subject access request we will promptly:
Tell you whether we hold any personal data relating to you, the purposes for which those data are being processed and those to whom they are or may be disclosed.
Supply you with a copy of all the information that forms any such personal data.
Requests for subject access should be made in writing to the Data Protection Officer, FirstGroup plc, 395 King St, Aberdeen AB24 5RP. We are entitled to charge a fee for dealing with a subject access request - at present the maximum fee is £10.00
FirstGroup plc can be contacted:
- By post - FirstInfo, Floor 6, Intercity House, North Road, Plymouth, Devon, PL4 6AB
- By email - email@example.com
- By telephone - 0845 601 8020
Any complaints should be directed to:
Customer Services Dept, FirstInfo, Floor 6, Intercity House, North Road, Plymouth, Devon, PL4 6AB
Purpose of the site
The content of this site is provided for general information purposes. Selected products and services are offered for sale in designated locations on First Group Sites and additional Trading Terms will be highlighted in these locations. Elsewhere on this site neither the information nor any opinion expressed on this site is an offer to provide any specific product or service.
Use of site
FirstGroup plc has made reasonable efforts to ensure the accuracy, currency, completeness and electronic integrity of this site and the information published on it. However, FirstGroup plc cannot accept liability for any loss of any kind incurred as a result of reliance on the information provided in this site or any other website which can be accessed by a link from this site, or the functioning of this site. See also the Linking and Framing Policy. The contents of this site are subject to change without notice.
FirstGroup plc excludes to the fullest extent permitted by law all liability for any claims, penalties, losses, damages, costs or expenses arising from the use of, or inability to use, this site or from any unauthorised access to or alteration of the site.
This site is established in the United Kingdom and is directed to United Kingdom residents only. Scottish law governs these Terms and Conditions and your use of this site. By accessing this site you agree to submit to the exclusive jurisdiction of the Scottish Courts in relation to any claim or dispute arising out of or connected with your use of the site.